Join the Talkable Team
…and make an impact on the global eCommerce industry
We’re Talkable
A group of individuals who believe that being accountable and selfless are vital to overall excellence. We have created a work environment where enthusiasm and curiosity allow us to dream big, and data-driven decisions keep us grounded and on a path to systematic growth.
If this sounds like something that could get you excited, we’d love to meet you.
Ukraine Based Openings
Campaign Manager, Customer Success
RemoteKey Responsibilities:
- You will create marketing strategies for Talkable clients together with our US Customer Success Team.
- You will own the execution and optimization of referral marketing campaigns.
- You will combine data analysis and client feedback to configure, operate and optimize campaigns to meet client objectives.
- You will also provide valuable feedback to clients about campaign performance and optimization.
- You will communicate and collaborate with internal teams to help define features to improve Talkable platform.
- You will work in the Talkable admin panel to create campaigns using the HTML/CSS knowledge you acquire through our internal training.
Campaign Performance Strategist, Customer Success
RemoteKey Responsibilities:
- Develop comprehensive campaign strategies that align with clients’ business goals and objectives, driving growth and retention.
- Build and nurture strong client relationships to promote loyalty and identify new business opportunities.
- Collaborate with internal teams (e.g., Product, Customer Success, Marketing) to deliver client requests and enhance campaign performance efficiently.
- Analyze campaign performance data to uncover trends, optimize strategies, and proactively anticipate client needs.
- Prepare detailed reports that communicate campaign results and insights to stakeholders, providing actionable recommendations.
- Possess or be willing to learn proficiency in HTML/CSS to support campaign execution and troubleshooting.
Client Success and LiveOps Analyst, Customer Success
RemoteKey Responsibilities:
- Monitor, manage, and report key account metrics and health scores for specific clients to ensure optimal performance.
- Handle internal system setups, management, and optimization for client campaigns.
- Work closely with internal teams to ensure all client requests related to campaigns are efficiently fulfilled in a timely manner.
- Analyze and monitor campaign data to optimize performance, anticipate potential issues, and implement proactive solutions.
- Provide actionable insights based on consumer behavior and operational data to adapt strategies and meet changing client needs.
Growth Marketer, Customer Success
RemoteKey Responsibilities:
- Develop and implement innovative marketing strategies in partnership with the US Customer Success Team to drive growth for Talkable clients.
- Conceive and execute diverse marketing campaigns to increase engagement and customer retention.
- Analyze performance data to monitor campaign effectiveness and identify areas for improvement.
- Provide strategic insights and actionable recommendations to enhance campaign results and drive growth.
- Collaborate with cross-functional teams (Customer Success, Product, Marketing) to establish and execute growth strategies.
- Utilize the Talkable admin panel to design, manage, and optimize campaigns, applying HTML/CSS skills learned through internal training.
Growth Product Manager, Customer Success
RemoteKey Responsibilities:
- Collaborate with the US Customer Success Team to design and implement product strategies that align with client needs and market demands.
- Lead the execution, monitoring, and optimization of referral marketing campaigns, ensuring alignment with product and client objectives.
- Utilize data analysis and client feedback to refine and enhance product features, driving campaign performance and customer satisfaction.
- Provide strategic feedback and insights to clients on campaign performance, recommending areas for optimization.
- Partner with internal teams to define, prioritize, and develop new features that enhance the Talkable platform and elevate the user experience.
- Leverage the Talkable admin panel to set up and manage campaigns, applying your HTML/CSS skills gained through internal training.
Referral Program Optimization Lead, Customer Success
RemoteKey Responsibilities:
- Take ownership of executing, optimizing, and continuously improving referral marketing initiatives to ensure alignment with client objectives.
- Leverage data analysis and client feedback to configure, operate, and optimize campaigns for maximum performance.
- Collaborate with the Customer Success team to develop and execute strategic referral marketing campaigns tailored for clients.
- Provide actionable insights and recommendations to clients regarding campaign performance and identify areas for enhancement.
- Utilize the Talkable admin panel to create and manage campaigns, applying your HTML/CSS knowledge gained through internal training.
User Acquisition and Retention Manager, Customer Success
RemoteKey Responsibilities:
- Build and nurture long-term client relationships, ensuring customer satisfaction and loyalty.
- Develop and execute customer retention strategies that drive engagement and strengthen customer relationships.
- Collaborate with customers to design and implement effective referral programs tailored to their needs.
- Analyze customer feedback, industry trends, and competitor activities to identify growth opportunities and process improvements.
- Monitor retention metrics and provide insightful reports that offer actionable recommendations.
- Work closely with cross-functional teams (Customer Success, Product) to enhance the overall customer experience and align strategies.
- Stay informed about e-commerce industry trends and apply best practices to maintain operational efficiency.
Don’t See the Right Fit for You Now?
Submit your resume here, and we’ll keep it on file for when we have something available.
Talkable Company Perks
Exciting Projects
The opportunity to forge your own path and work on projects you’re interested in while contributing to the next phase of Talkable.
Your Voice is Heard
We’re always open to new ideas and feedback, and we celebrate out-of-the-box thinking to solve problems in new ways.
Enthusiastic Team
A group of talented (and fun!) peers who enjoy our company’s commitment to creating a healthy and enjoyable team dynamic.
Total Transparency
At Talkable, everyone knows the company goals, revenue, and progress across all departments
The Benny’s
A generous stock option package, 401(K) plans, medical/dental/vision benefits.
Grab Your Passport
Take a trip with the full company! The perfect chance to get to be in-person with the team, plan and strategize, and see new places.
Location Freedom
Work when and where you want! We support a remote-first environment and provide WeWork and other coworking spaces access.
Generous Time-Off
Enjoy unlimited paid vacations, and sick-leave policies.
Bon Appetit, Team!
Whether we’re celebrating a new hire, or just the month’s accomplishments, join us on our virtual lunches.
Onboarding Buddy
You’ll be paired with an onboarding buddy from day 1 who will help you get acclimated and find your way around.
Meet Us in the Club
The Book Club, The Chess Club, a club for everyone.
Team Building
Whether it’s a cooking class, or a virtual magician, we experience it all as a team.
Hear from the Team
What I love about being part of Talkable is that all of us are on the same page about putting the customer first. Our incredibly diverse Talkable family takes helping our clients succeed very seriously, even if that means telling someone that we are not the right solution for them.
Chong Choe
Talkable is a unique workplace that boosted my career. It has the best working culture I’ve seen, a very inspiring professional environment, and a chance to work with the fastest growing US eCommerce brands.
Eugine Dychko
Talkable is a great place to gain invaluable experience working with clients. It is very inspiring to see how the custom and experimental solutions my team is working on make Talkable customers happy! People at Talkable are amazing, and work days are never boring.
Natalie Zozulya
Talkable Values
Pursue Quality in Everything
This is our cornerstone value. We seek excellence in all that we do, recognizing there is always room to grow.
Drive Customer Value
We are lucky that we can measure every time we introduce someone to a cool new product or brand! We exist to help companies grow by rewarding their loyal customers instead of paying big publishers for advertising.
Focus on the Long-Term
We develop long-term partnerships with our customers. We design our products and teams for long term success. We innovate and move fast, but we do not cut corners.
Help Others
Leveraging different perspectives and having mutual respect for one another is paramount. We are team players ready to help our colleagues and customers.
Share Positive Energy
Passion for our work and positive energy allows both our customers and coworkers to enjoy working with us. We respect each other and are enthusiastic about the work we do.
Be Transparent
We are truthful with ourselves and others about the actions we take. We pride ourselves on sharing information, even when it’s uncomfortable to do so.
Act Like An Owner
The cornerstone of our culture and our management philosophy. Talkable celebrates autonomy and encourages everyone to make a difference. We look for extraordinary people and enable them to achieve their potential. There is no bureaucracy and nothing is someone else’s problem. You are free to fly.