What’s New

Problem: Previously, our Shopify integration encountered errors during purchase syncing when a purchase was made without an email address or when a coupon code was too short. These issues prevented successful syncing and storage of purchase data within Talkable. Solution: To address...

Problem: Some clients may handle transactions in various currencies and face issues with currency conversion. These clients previously saw mixed currency data on their Purchase Report, Metrics Aggregation Report, and Dashboard Tiles, which can be confusing as these figures are shown ...

Problem: Previously, our existing setup for Purchase Syncing with Shopify did not capture customer phone numbers, limiting the data available for comprehensive customer insights and communication. Solution: We have updated our Purchase Syncing process to systematically collect phone...

Crafting effective A/B tests for text localizations can be time-consuming and may not always yield the desired impact on program performance. To streamline this process and enhance outcomes, we’ve integrated an AI tool within the Easy Editor specifically for text localizations. ...

Problem: Previously, it was challenging to determine which variant of an A/B test a user interacted with, leading to gaps in understanding user behavior and test effectiveness. Solution: We introduced a new section in the person details page titled “A/B Test Engagement.”...