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Enhanced Klaviyo Integration for Comprehensive SMS Marketing

Product version

14.05.22

Date

7 months ago

We have heard your feedback about the need for more robust SMS marketing integration, and we are excited to announce a significant update to our Klaviyo integration. Previously, our integration only supported syncing email opt-ins, which left a gap for those of you who are keen on leveraging SMS marketing. Our clients have highlighted this need, and we are here to deliver a solution.

Previously, our Klaviyo integration only supported email opt-ins, limiting your ability to fully utilize SMS marketing capabilities. This has been a significant challenge for clients looking to expand their marketing reach through SMS.

Our Solution: We are expanding our Klaviyo integration to include phone opt-in synchronization. This enhancement ensures that phone numbers opted-in for SMS marketing are treated as ‘subscribed’ within Klaviyo, similar to email opt-ins. Here’s what you can expect:

  1. New Syncing Action:
    • We have introduced a new action specifically designed for syncing phone numbers.
    • This action is identified in the klaviyo.yml manifest as list_members_add_sms with the event type phone_optin.
  2. Seamless Data Synchronization:
    • The default payload now includes essential contact details and marketing consent for phone numbers.
    • This ensures that phone opt-ins are correctly registered as subscribed in Klaviyo.
  3. Enhanced Subscription Handling:
    • We modified the subscribe_profile method to support both email and SMS subscriptions.
    • This allows for dynamic handling based on the type of opt-in, making the process seamless and efficient.

This update will significantly enhance your marketing capabilities by enabling comprehensive SMS marketing integration. You can now capture and synchronize phone opt-ins effortlessly, ensuring that your SMS marketing campaigns reach the right audience effectively.

We believe this enhancement will greatly benefit your marketing strategies, providing you with more tools to engage your audience and drive results.

Date

Posted 7 months ago

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