Integration with Shopify POS

Our strategic expansion now includes integration with Shopify POS, allowing customers to redeem referral codes both online and in physical stores. This initiative enhances the shopping experience by connecting the online and offline realms, offering a unified and streamlined approach to customer rewards.

How It Works

1. When a customer visits a physical store, the shopping assistant requests their email or phone number.
2. The assistant enters the customer’s details into Shopify POS to access their profile and coupon history.
3. Shopify POS displays available Talkable referral codes. The assistant selects the appropriate code and applies it to the transaction.
4. The transaction details, including the redeemed coupon code, are synchronized with Talkable’s database in real time. This ensures the coupon is marked as redeemed and prevents duplicate redemptions.

Benefits

• Consistent Experience: Customers enjoy a seamless and unified experience across online and offline channels.
• Streamlined Redemption: Simplifies the process of redeeming referral codes in physical stores.
• Accurate Tracking: Real-time synchronization ensures accurate tracking of redeemed offers, reducing errors and duplication.
• Enhanced Capabilities: Extends the functionality of Talkable’s referral program to include offline store transactions.

The Shopify POS integration enhances Talkable’s referral program by enabling seamless referral code redemption in physical stores. This feature bridges the gap between online and offline shopping, ensuring a consistent and hassle-free experience for customers while maintaining accurate data synchronization and tracking across all channels. Explore this integration to unlock new opportunities for customer engagement and satisfaction.