What’s New

HOW TO DEACTIVATE LOYALTY ACTIONS: 1. Toggling OFF the action would not delete the particular action but deactivate it. 2. Deactivated actions should be visible below active ones and could be collapsed alongside info about when and who deactivated that action. (If the action was creat...

WHAT: We introduce an option to expire unredeemed points for loyalty members. HOW TO SET UP POINT EXPIRATION: The loyalty points expiration setting is sitting in the Points configuration section. Site settings>>Loyatly settings>>Points configuration There are 3 expiration ...

WHAT’S NEW? You can no longer edit tiers within a live loyalty program (similarly, we block incentive editing in referral campaigns). When adding new tiers, you could either select from tiers that were previously created (and have some history) OR just create one from scratch. When ...

WHAT: Loyalty members will now receive emails when they are getting upgraded to the next tier or downgraded to a lower one. Once that is set up, emails will be automatically created for a tiered loyalty campaign. We won’t add those automatically for already existing campaigns, s...

More product updates are coming your way! This time – Conversion campaigns are updated. WHAT’S NEW? Talkable has added a functionality that allows us to show email capture campaigns multiple times per user until they sign up. This is now available in the Campaign Rules section...